Our Medical Team was adamant that this objective must:
- Deliver Reports within 24 hours of specimen receipt
- Pathology Report to be delivered on-line and auto Fax
- Pathology Report to include images and organ maps
- Reports must interface with Customer's EMR system
They wanted their customers to say to their piers: "Look at the quality of the reports we get from our Pathology Laboratory"
The second objective was to be able to increase customer satisfaction without breaking the bank. They asked for a high value solution that would increase their cash flow. A 100% web-based solution was the only answer. WebPathlab is:
- Customized and streamlined to your business rules
- Integrated with a full billing solution (reduces billing cycle time)
- Easy to learn (Browser based)
- Universally accessible (access anytime from anywhere with an internet capable PC)
- No expensive hardware, equipment or networks to purchase (just a PC)
- No need for an IT support team for the solution
- Always up-to-date with free upgrades
- Secure and Disaster proof (HIPAA compliant)